Privacy Policy

Caerlaverock Candles Scented Wax Melts

Privacy Policy

This privacy policy will explain how Caerlaverock Candles uses the personal data we collect from you when you use our website.

What data do we collect?

Caerlaverock Candles collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Caerlaverock Candles with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Caerlaverock Candles collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

We will not share your data with anyone else.

How do we store your data?

Caerlaverock Candles securely stores your data online using password protected facilities.

Caerlaverock Candles will keep your personal for 3 years. Once this time period has expired, we will delete your data from our systems

Marketing

Caerlaverock Candles will only send you information about products we think you might like if you agree to our marketing.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Caerlaverock Candles from contacting you for marketing purposes.

What are your data protection rights?

Caerlaverock Candles would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Caerlaverock Candles for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Caerlaverock Candles correct any information you believe is inaccurate. You also have the right to request Caerlaverock Candles to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Caerlaverock Candles erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Caerlaverock Candles restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Caerlaverock Candles’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Caerlaverock Candles transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Email us at info@caerlaverockcandles.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Caerlaverock Candles uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Caerlaverock Candles website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Caerlaverock Candles keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st June 2021.

How to contact us

If you have any questions about Caerlaverock Candles’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@caerlaverockcandles.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Caerlaverock Candles has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.